Items
that have been purchased or won will be shipped according to our operational
hours, that is from Monday to Friday from 8 am to 5 pm. Our office is
not operating on Saturdays and Sundays or on national holidays. Therefore, the
shipping will be carried out during the next business day.
Buyer
responsible for paying shipping & handling and (or) taxes, insurance and
customs (if any).
We entrust
TIKI for domestic (Indonesia) delivery. We use Pos Indonesia with EMS or Registered Mail for overseas shipments.
You may suggest Delivery Company if requested.
We can provide the tracking number three days after delivery and can be
checked directly on the websitewww.TIKI.com.
Buyer must provide a clearly defined address to
calculate shipping costs.
Estimated
prices based on shipping rates from Bandung.
The
estimated delivery date is when your order should arrive. Generally, the
estimated delivery date is based on a combination of the processing
time for the items you ordered, the transit time, and today’s date.
Due to shipping delays,
we will count for the additional days that may be needed for item to be
delivered.
All forms of complaints
regarding delivery are the responsibility of the Delivery Company. We will try
to communicate between
buyer and delivery company. Related to this case, The user agrees to release us for all demands in
the delivery process.
If
there is a problem in the delivery process in the form of damaged goods, etc.,
Buyers can report to Java Auction no longer than 3 days from the time of delivery for an investigation
process.
Java
Auction shall not be liable for any loss caused or resulting from shipping.
*These conditions are agreed to at the time of purchase. Terms are
non-negotiable.
